![]() ![]() Your department may have additional support resources. SALT Center: Contact your Student Support Specialist if you encounter issues with learning online. In the Search field of the App Store type Duo Mobile and search. Contact your Access Consultant if you need extra assistance learning online. On your smart device, locate and launch the App Store. Locate the Connect a new phone settings item, and tap View QR. Think Tank: Academic support services online.ĭisability Resource Center: DRC’s IT Accessibility list has useful suggestions. Open Duo Mobile on your old phone, and tap the menu icon in the top right to open Settings. S.O.S.: For questions or issues when you are unsure about where to go for answers. Open Duo Mobile on your old phone, and tap the menu icon in the top right to open Settings. You'll be asked if you have your old phone. Select the Google account you used when initially setting up Duo Restore. In Person: Drop by the 24/7 Lounge, Main Library lower level, during Library open hours. Duo Mobile will check for a previous backup in Google Drive.Chat with a support representative who can also provide remote “hands-on” help to the interaction. To make an audio-only call, tap Voice call. Choose an option: To make a video call, tap Call. At the top, search contacts or dial a number. By Phone: (520) 626-TECH (8324) or (877) 522-7929 for Technical Support or (520) 621-2211 for general questions. Make sure you have the latest version of the Duo app and Android 7.0 and up. To check if push notifications are enabled for Duo Mobile and re-enable them if needed, follow these steps: On the iPhone, open Settings. ![]() Available 24 hours per day, excluding a few campus holidays. 24/7 Support Center: For Technology Support, including personal computers and all campus-wide technologies like UAWiFi, VPN, CatMail, UAccess, etc., as well as general questions about the University of Arizona. ![]()
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